In business, it is essential that you treat your employees as well as you treat your customers. When you show your workers respect and trust, and treat them with dignity, they will do the same in return. It will lead to them actually caring about the company they work in, their co-workers, and their customers. This inevitably boosts their performance, and their efforts as a part of a team. You cannot discount your employee and then expect from him to do his best. In this article we are going to discuss how you should treat your employees in order to run a successful business.
Relate to your employees
Have you ever experienced the culture where the boss has their own personal parking space and makes you carry their luggage during business trips? If you have, then you certainly know what it’s like to have a leader that doesn’t care about their workers. When you feel that your employee has a problem, you should think about what you’ve gone through yourself, and share with them the experience of how you’ve dealt with the given situation. Showing your own vulnerabilities and putting yourself on the same level as your employees connects you with them better and earns their trust.
Be transparent with them
When you find yourself in the situation that your employee is looking for your feedback, it is essential that you are transparent with them. Of course, this doesn’t mean that you should be unkind, but hiding the truth from your employees doesn’t benefit them in any way, and neither does your business. Being transparent often comes with some inevitably uncomfortable conversations, but what they will show is that you care about presenting your workers with the truth, no matter how hard it is, and that means something to them. And of course, transparent feedback leads to better results.
Make use of the little things
Like in every other relationship, in business little things matter. Sending an email to your team after a success that your company has achieved, or a note that encourages them during a stressful period, can do wonders. Take the time to write an email to your employees during the holidays, wishing them the best and telling them why you value each and every one of them. It can be just a few encouraging sentences that will do the work. If you can’t remember why you value your employees, then something is definitely wrong.
Back them up when it comes to difficult clients
You need to have a policy where you don’t overlook the situations when your employees has a problem with a client. If they are complaining about a client treating them badly, you need to take a closer look and evaluate the situation, and if necessary, fire the client. It doesn’t matter how much the client is worth to you as much as it matters to have loyal employees who know that you will stand up for them. The rewards are greater than the ones you would get from your clients.
Make time for them
It’s difficult for your workers to truly feel appreciated and like they are a part of a team if you don’t have the time to simply have a chat with them. It’s quite easy to get caught up in all the work that is on the table and seem busy to your employees. In order to truly make your employees feel like they are respected and valued by you, you need to take out some time to have regular conversations with them, about their work and about their lives. This is also a great way to keep yourself in the loop, knowing well who your employees are, as well as letting them know who you are.
Be mindful of the expectations that you set
Setting proper expectations with your employees is essential. It isn’t an uncommon mistake for business leaders to get too excited with their plans and make unrealistic promises to their employees, which inevitably causes problems. If you set your expectations way too high and are unable to meet them, it is detrimental to the morale of your team, and is bound to undermine the work that needs to be done.
Provide them with a clean working environment
In order for your employees to do their best, office cleaning professionals from Sydney say that they need to work in a clean and safe environment. Their office is like a second home to them, so it needs to be tidy, organized and clean. It not only improves their efficiency, but it also takes care of their health. There’s nothing worse than coming every day to a dirty and messy office that is a potential health hazard.
Before your employees are able to believe in your company’s mission, goals and the possibility of success, they need to feel valued and know that you respect each and every one of them as a person, not just a cog in the machinery of your business that does your bidding. It is essential that they feel that you are invested in them. Once they know that their leader truly cares about who they are and what they can do, it boosts their confidence and results in much better productivity.